Privacy Policy
How your information is respected, protected, and used strictly for personal hospitality.
1. Direct Communication Only
We value guest discretion above all. Any information you provide—including your name, contact number, email, and stay dates—is used solely by our in-house reservations team to process your accommodation inquiry and customize your stay.
2. No Third-Party Tracking or Ads
We do not sell, rent, monetize, or disclose your personal details to third-party advertisers, marketing brokers, or data aggregators. There are no tracking trackers or intrusive ad scripts on our website.
3. WhatsApp Conversations
When you interact with our concierge via WhatsApp, your messages are subject to WhatsApp’s standard end-to-end encryption. We maintain confidential records of booking confirmations solely to ensure your arrival preferences and dietary notes are accurately honored.
4. Data Access and Erasure
You may request access to, correction of, or complete deletion of your reservation history at any time by emailing us at stay@theluminaryhotel.com.